In any case where a refund needs to be issued, we will take 3 working days to process the refund once it has been approved. The refund will be credited to the original payment account within 7 working days. This timeline may vary or be extended depending on the bank or payment service provider.
If you have paid using UPI, a credit card, a debit card, or net banking, the refund will be credited to the original payment method used to place the order, wherever supported by the payment provider.
Terms and Conditions
- All products approved for return must be unused and returned in their original packaging, along with the original price tags, labels, packaging, barcodes, user manual, warranty card, invoice, accessories, freebies, and original boxes, wherever applicable. If any required item is missing, the return may be declined, subject to applicable consumer protection laws.
- Kindly retain the original packaging for up to 30 days from the date of delivery, as it may be required if you need to request a return or replacement.
- Missing-item claims are covered under our Shipping Policy. Please refer to the Shipping Policy for details on reporting missing items and the proof required.
- Refunds are subject to verification and approval in accordance with Pretty Pearl’s applicable Return and Refund Policy.
Contact Us
For any questions or concerns regarding refunds, please contact us:
- Brand: Pretty Pearl
- Business owner: Pipabase Enterprises
- Email: care@pipabase.com
- Phone: +91 9714439262
Thank you for choosing Pretty Pearl!
